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New Post 6/4/2012 1:29 AM
  Maggie
89 posts




ERS Hours??? 
Do camping clubs and insurance companies that offer ERS follow regular business hours? As in Monday-Friday, 8am-50pm? We encountered some problems at the campground over the weekend, and tried calling the company where we got our ERS. But we got only a recording. It was a good thing that the host of the campground came to our rescue. We still got another 30 days to cancel our ERS and get our money refunded, so it would be a big help if anyone could enlighten me about this right away.
 
New Post 6/5/2012 1:19 AM
  madidi
106 posts




Re: ERS Hours??? 
Cancel it! ERS is supposed to be easily contacted 24/7.
 
New Post 6/6/2012 2:52 AM
  maximo
116 posts




Re: ERS Hours??? 
What company is that? That's the first time that I've heard something like that. Are you sure you contacted their customer service and not their main office?
 
New Post 6/22/2012 2:09 PM
  Maggie
89 posts




Re: ERS Hours??? 
We decided to cancel with the insurance company. Now doing some shopping for a new one. Can anyone give suggestions? We don't want to make the same mistake again.
 
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